What is IIPVAPI (store.iipvapi.com)? |
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store.iipvapi.com is designed to offer photo editing services as a product where you can get an instant quote for your requirement. Having 6+ years of experience and expertise in this domain, we have classified a few services that we offer as readymade solutions with fixed parameters. This makes our service cost effective with faster turnaround time. If you think your requirement matches our service, you can submit your job and get it delivered in speedy manner.
Customers who want to place bulk orders or want personalized quotes can contact us on http://store.iipvapi.com/cms/contact_us.html
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What are the products that you are offering on this store? |
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We are offering the following set of products on our store :
Photo Restoration
- Single
- Couple
- Group
Photo Enhancement
- Kids
- Personal
- Portrait
- Business
- Wedding
Vectorization
- Simple
- Advance
- Group
We will keep adding to this product list from time to time.
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What are the benefits of store.iipvapi.com? |
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Our store offers following benefits to our customers :
- We offer cost effective service
- Our customers can get automated and instant quote of their order
- We offer faster order processing
- Customers have clear visibility of order processing
- Customers can track their current and previous orders
- Customers can store their order histories
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I have a burnt photograph. Can you provide a sharp and good looking image of it? |
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We can restore a burnt photograph but we will have to assess the image first. Our efforts will depend on the quality of the image you submit, technical feasibility, and the timeline within which delivery is expected.
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Can you convert black and white photograph into coloring one? |
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Yes, we offer color conversion as an added service with our different products.
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Is it possible to restore images and pictures with its missing parts? |
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Yes it is possible but again this will depend on assessment of the image and your requirement. We will assess the image for quality and your requirement for technical feasibility and expected delivery timeline.
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Which technical skills do your photo restoration experts have? |
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Our photo artists are highly trained in Adobe Photoshop and Adobe Illustrator.
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What do you offer in Photo Restoration? |
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Photo restoration or photo editing involves repairing old, faded, and damaged photographs. We use advanced computer software to fix the damage done to a photo and repaint it with enhanced colors. We offer photo restoration for three categories:
Classify your requirement according to these categories and place your order.
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What do you offer in Photo Enhancement? |
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In photo enhancement we remove image defects like dust, scratches, blemishes, etc and do color correction for the photograph. We have the below four categories in photo enhancement product :
- Kids
- Personal
- Portrait
- Business
- Wedding
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What do you offer in Vectorisation? |
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We offer simple, medium, and advance type of vectorisation. We can create vectors for :
- Personal photos
- Logos
- Objects
- Cliparts
- T-shirts
- Stickers
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What browser should I have to use your store? |
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Our store is best viewed in Google Chrome and Mozilla Firefox.
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How can I place an order? |
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You can follow the below given simple process and place your order.
Register & Login : You have to first register with our store. We collect minimal personal information and create an account for you.
Select Appropriate Product : After login classify your requirement and select the appropriate product / service.
Add File : Once the product / service is selected, you can add file or upload photo. Here again multiple file upload is possible.
Order Details : Next you fill in the required order details for automated cost calculations. You can also leave comments and continue with checkout.
Confirm Order : You can then review the order details and confirm your order.
Make Payment : Once you confirm the order you have to make 50% advance payment and complete the order.
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Can I have a trial to verify quality? |
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We have put up sample work for each product. You can verify the quality of our work from there.
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Can I place my order without registering on the store? |
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No, registration is compulsory for submitting an order.
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How does Order Processing work? |
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Order Process Cycle – How It Works
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What is the cost of different products? |
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Prices for each product is disclosed on our store itself. We offer automated calculation for an order based on efforts and processing time.
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What is your order turnaround time? |
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We offer 4 order turnaround time options to our customers to choose :
- Standard – 2 Business Days
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Fast – 24 Hours
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Rush – 12 Hours
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Express – 6 Hours
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What is the minimum number of images for which I can place order? |
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You can place order for minimum 1 image. There is no maximum image limitation.
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Why is it important for me to classify my image for a product category? |
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We believe that you know your images better than us. If you classify them for product category during order submission itself, it reduces the assessment time and quickens job delivery. It also reduces the chances of your order getting canceled due to our quality control rating.
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What should I do if I am not sure how to classify my images? |
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If you are not sure how to classify your images, simply choose a category using your best judgment. If incorrect, we shall contact you.
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How can I finish image classification process faster for large number of images? |
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You can group images together depending on their complexities. You can then upload multiple images during order submission.
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How can I request quote for bulk orders? |
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For bulk orders, you can contact us at sales@iipvapi.com or use our contact us form at http://store.iipvapi.com/cms/contact_us.html.
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Can I view my previous orders? |
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Yes, you can see your previous orders in “Completed Orders” section of your account. To access your account, you need to login.
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Can I track my current order? |
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Yes, you can log into your account and track the status of your current order.
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What is photo basket? |
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Photo basket is orders lined up or created but not yet submitted.
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In what color profile will you deliver me the final output? |
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In whatever color profile you submit the order, we shall deliver the output in the same profile. If you need a change in profile, you can specify it in comments while submitting your order.
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How can I download the processed photos or final images? |
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On completion of your job, we notify you via email to review the watermarked images. If you are happy with the work, you can click on “approve” and clear the outstanding payment. After this we give you a link to download the processed files. You will also be able to view this link in “completed jobs” section of your account.
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What if I am not happy with the quality or the image needs more work? |
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We work on your images based on your initial instructions. If you are not happy with the quality, you can get maximum 3 revisions within the defined scope. If revisions go beyond the scope, then the efforts will be charged additionally.
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Can I cancel my order before you start processing it? |
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Orders once placed cannot be canceled by the customer due to the nature of the process.
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If my order fails assessment or review, do I get refund? |
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Yes we refund your amount if your order fails the assessment or review stage.
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What if my order does not get processed on time? |
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There are very rare chances of an order delivery getting delayed. This usually happens in circumstances beyond our control. So we shall treat these situations on case to case basis.
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What if I am not satisfied with the quality of the final output? |
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You get maximum 3 revisions or rework options within the original scope.
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Do you print the restored photo? |
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No, we do not offer printing of restored photos.
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Do you guarantee your work? |
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We have been offering our services to global customers for more than 6 years. We have industry standard artists working with us. We have established a system that reduces chances of error. All this assures that we will offer quality work.
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How can I send images for processing? |
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After registration / login you first select the appropriate product category. Then you use “add files” button to upload images. You can upload multiple image files.
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Do you accept you physical copies, CDs, or negatives of photos? |
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No, we do not. We accept only soft copies.
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What type of image file format can I upload for order? |
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You can upload jpg, jpeg, bmp, tiff, gif, eps, psd, eps, and raw files for images. However, we recommend JPG file format.
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What is the maximum size of image that I can upload for order? |
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There is no maximum size limitation as such for our store. The image upload process will depend on your internet connection and speed. So if you have images in bulk, you can upload them on our FTP server. We shall provide the FTP details on request.
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How many files can I upload at a time? |
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Our store allows for multiple files to be uploaded. You can upload as many files as your internet connection and speed allows. For large number of images, you can split them into different jobs and upload them.
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Why should I classify my image for a product category? |
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We believe that you know your images better than us. If you classify them for product category during order submission itself, it reduces the assessment time and quickens job delivery. It also reduces the chances of your order getting canceled due to our quality control rating.
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How can I make payment? |
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You can make payment through PayPal account. For bulk orders with more than USD 1000 amount, you can pay us via wire transfer.
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Do you have offline payment option? |
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No, we accept payment only through PayPal and wire transfer for bulk orders of more than USD 1000 value.
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Can I use credit card to may payment? |
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Yes, you can but to do that you have to first register your credit card with PayPal.
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When do I have to pay? |
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You have to pay 50% advance when you submit your order and the remaining 50% after you review and approve the processed images but before delivery.
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Will you use my images for commercial purpose? |
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No, we shall not use your images for any commercial purpose. Even for our website portfolio, we shall seek your permission before we use your images. Kindly refer our privacy and security policy on http://store.iipvapi.com/cms/privacy_policy.html.
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Do you have a money back policy? |
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We do not have any money back or refund policy. Kindly refer our terms and conditions at http://store.iipvapi.com/cms/terms_of_use.html for all our policies.
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What are the terms and conditions for using your store? |
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You can view our terms and conditions on http://store.iipvapi.com/cms/terms_of_use.html.
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